Our Quality Policy states:
Scaled Solutions will meet or exceed our customers’ expectations and improve our service to our customers on a continual basis.
To this end Scaled Solutions requires the highest standards of professional practice and specifications in every detail of the operation. A focus on quality permeates every aspect of the business. It is the objective of the company to improve the processes and service to its customers on a continuous basis by working with government, Environmental and Health and Safety officials. The Company will achieve these goals through providing a framework to set and review Quality Objectives for the organisation, a commitment to comply with requirements and continually improving the effectiveness of the QMS.
"We understand that we are one of the first companies in Scotland to achieve registration
to the new 9001:2000 and 9001:2008 standards."
The Way We Work", our overall documented Quality System, supports this Mission Statement
and is based on the Principles of ISO 9001:2015.
Our commitment to our QMS and to continuous improvement is recognised by our customers:
"It is great to see that you have such a highly visible continuous improvement policy that clearly has a big
bearing on the way that you operate your business."